LEGAL

Legal hub.

Where the policy docs live. For policy questions email legal@fpslounge.com.

Cancellation & refund policy

Pro membership

Cancel anytime from your account. You keep Pro access until the end of your current billing period and won't be charged again. We don't pro-rate or refund time already elapsed.

New to Pro? Within 30 days of your first charge you can ask for that charge back, once per account. It goes back to your card if you've watched under 30 minutes and haven't finished half a course; past that it comes back as FPS Lounge credit. Either way you keep Pro until the period ends and aren't charged again.

Courses & guides

A course is refundable within 7 days of purchase if you've watched under a quarter of it. Past that it has delivered its value and the purchase is final. Accidental or duplicate purchases reported within 48 hours, while still unwatched, are refunded as FPS Lounge credit.

Coaching sessions

Cancel or move a session free until 24 hours before it starts, with a full refund. Inside 24 hours, half the fee stays with your coach and half returns to you as FPS Lounge credit. Inside 2 hours, or if you do not show up, the full fee stays with your coach. Your first late cancel is waived. If your coach cancels, you are refunded in full. School program sessions follow their agreement.

How refunds are issued

Pro refunds go back to your original payment method (typically 5–10 business days). Course refunds, and the student's share of a late coaching cancellation, are issued as FPS Lounge credit, instant, and redeemable across the platform. A coaching session cancelled 24 hours or more ahead goes back to your original payment method. We reserve the right to decline refunds in cases of abuse, for example, repeatedly subscribing, consuming content, and then requesting a refund.

Refund request or question? Email support@fpslounge.com.

Cookie policy

Strictly necessary cookies are always on. Analytics and Marketing need your permission in the EU, UK and Switzerland and are on until you turn them off elsewhere. Change your choice any time: .

Strictly necessary

Sign-in, checkout, security and your cookie choice. The site does not work without them.

NameProviderPurposeExpiry
fpsl_sessionFPS LoungeKeeps you signed in14 days
fpsl_consentFPS LoungeRemembers your cookie choice1 year
fpsl_refFPS LoungeCredits the coach or affiliate link you arrived from90 days
fpsl_discord_uid, fpsl_discord_stateFPS LoungeDiscord account linking5 minutes
fpsl_regionFPS LoungeRemembers whether the cookie banner applies to your region (browser session storage)Browser session
__stripe_mid, __stripe_sidStripePayment and fraud prevention at checkout1 year, 30 minutes

Analytics

Anonymous page views and page speed so we know which pages get used. No cookie is set.

NameProviderPurposeExpiry
None (Vercel Web Analytics)VercelAnonymous page-view countsn/a
None (Vercel Speed Insights)VercelAnonymous page-speed measurementsn/a

Marketing

Ads measurement and which campaign brought you here.

NameProviderPurposeExpiry
_fbp, _fbcMetaAds measurement through the Meta Pixel90 days
fpsl_attr, fpsl_attr_lastFPS LoungeRecords which campaign brought you (first and last visit)90 days

Last updated: 2026-10-15