Question 1

Is there a free trial?

Accepted Answer

There isn't a blanket Pro trial. You can explore free classes and available guide previews before subscribing.

Question 2

What if it's not for me?

Accepted Answer

Within 30 days of your first charge you can ask for it back, once per account. It returns to your card, or becomes account credit once you have watched 30 minutes or finished half a course. Refund terms are at /legal#refunds.

Question 3

Can I cancel any time?

Accepted Answer

Yes. Cancel any time from Billing. Access runs to the end of the period.

Question 4

What about 1-on-1 coaching?

Accepted Answer

One-to-one sessions are booked and paid separately at each coach's listed rate. Pro covers the shared training system: live classes, class replays, and the current guide library.

Question 5

Which games do you cover?

Accepted Answer

The active catalog includes Deadlock and Apex Legends, plus training for several other competitive games. Check Live and Guides for what is available now.

Question 6

What's the difference between Pro and Pro+?

Accepted Answer

Pro+ is everything in Pro, plus priority booking (your session requests show first) and the private lounge with the coaches. Pro covers every live class, the full replay library, and the current guide library.

Question 7

Can I switch plans later?

Accepted Answer

Yes, from your billing page; changes prorate.

Train every week with the coaches who fix your game.